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Why HVAC companies lose Google LSA leads

HVAC demand comes in spikes. The first real heat wave or cold snap floods every LSA account in your market at once. Those are the days your techs are busiest and your phones are hardest to answer.

Missed calls on those days cost twice: you lose jobs worth hundreds or thousands of dollars, and your responsiveness drops just as Google is deciding who to show first. Emergency no-heat and no-cool calls also come in at night and on weekends, when most offices are closed.

What LSA Command does for HVAC companies

LSA Command handles the LSA leads for AC repair, furnace and heat pump repair, new system installs, maintenance plans, and duct work. You get the same system on every lead:

• AI call answering: your team rings first, and AI picks up at 15 seconds so every call is answered inside Google’s 30-second window.
• Message lead response: replies in under 30 seconds, verified through the LSA API so none silently drop.
• Lead feedback and credits: every lead scored and rated back to Google; spam and invalid leads flagged for credit.
• Service area targeting: the exact cities and zip codes you want, pushed to LSA in seconds, with your live rank on each one.
• Review generation: AI follow-up after every job and a reply to every review.

What you get on every lead

Within seconds of every call or message, you get a text and an email with the customer’s number, the call recording, a short AI summary, and the full transcript. Google’s own alert for a phone lead is just an email. You call back already knowing what the job is.

Frequently asked questions