How to Get Google LSA Lead Notifications (Now That the App Is Gone)

What Google sends you today

Since the LSA app was retired in January 2025, Google’s notification for a phone lead is an email. There’s no text message, no call recording, no summary, and no transcript. To see details, you log into the dashboard.

Email is a leaky channel. Industry benchmarks suggest roughly one in six legitimate emails never reaches the inbox, and a contractor on a job site isn’t watching email anyway. In the LSA accounts we audit, 10–15% of paid leads routinely show no owner response at all, usually because the only alert was an email nobody saw.

What a useful lead alert includes

• A text message, the same second the lead comes in, to you and anyone on your team
• The customer’s number, one tap to call back (including the extension Google assigns on message leads)
• The call recording, so you hear exactly what was said
• A short AI summary of what the customer wants, plus the full transcript
• A takeover link to jump into a live message conversation yourself

That’s what LSA Command sends on every call, message, and web-chat lead. You call back in minutes, already knowing the job.

Faster callbacks, better ranking

Speed matters twice in LSA: the first business to respond usually wins the job, and responsiveness is a ranking factor. Pair instant alerts with AI call answering so leads are handled even when nobody can pick up.

Frequently asked questions